Privacy Policy

1. Introduction

Kernel IT Solutions is committed to protecting the privacy of our website visitors and users (kernelme.com). This policy outlines how your personal information is collected, used, and safeguarded when interacting with our website or requesting our consulting and technology services.

2. Information We Collect

We may collect personal information that you voluntarily provide when filling out contact forms or requesting a free consultation, including:

• Full name and company name.
• Direct email address.
• Direct phone number and WhatsApp contact.
• Details regarding the required ERP system or technical service.

3. How We Use Your Data

We use the collected information strictly for the following purposes:

• Communicating with you to follow up on your request and provide requested technical consulting.
• Evaluating your business requirements to prepare appropriate technical and financial proposals.
• Improving the quality of our services and user experience on our website.
• Sending updates or notifications related to ongoing projects (where applicable).

4. Data Protection & Security

We implement strict technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Information is stored in secure cloud environments protected by industry-standard encryption protocols.

5. Data Sharing with Third Parties

We strictly guarantee that we do not sell, rent, or trade your personal information with third parties or marketing agencies under any circumstances. Your data is used exclusively by the internal team at Kernel IT Solutions to serve your request.

6. Cookies Policy

Our website uses essential cookies to enhance site performance, streamline navigation, and analyze visitor behavior to improve the digital experience. You can manage or disable cookies through your browser settings at any time.

7. Your Rights & Data Updates

You have the right to request access to your personal data, modify it, or ask for complete deletion from our records at any time by contacting our technical support or privacy team directly.